Hybrid Portfolio Executive - AI-Powered Growth & Relationships

C.H. Robinson TMC Mexico S.A. de C.V.; Milwaukee (WI); Hybrid; USD 26,000 - 53,000; Full time

Benefits offered by this job

Medical plans

Fertility benefits

Health Savings Account

Paid time off

401(k) with company matching

Employee Stock Purchase Plan

Job summary

C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long-term, trusted relationships.

Leverage AI-powered tools to simplify quoting, planning, and scheduling, so you can focus on selling, problem-solving, and growing revenue. You will operate with autonomy while being backed by the scale, technology, and credibility of a global supply chain leader, with onboarding, coaching, and clear path for accelerated career growth in a

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months Customer Engagement Experience, internal or external.
• Ability to travel up to 10%.

Responsibilities

• Build and grow a portfolio of customers, strengthening relationships and uncovering needs to convert opportunities into active business.
• Re-engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share.
• Own day-to-day customer interactions by responding quickly to questions, managing exceptions and escalations, and resolving conflict professionally.
• Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
• Quote and price freight, applying negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
• Plan, build, and execute shipments (with AI agent support) aligned to customer expectations.
• Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships supported by business development resources.

Skills

Customer engagement

Communication

Negotiation

Problem solving

Education

High School Diploma or GED

Bachelor's degree

Tools

Microsoft Office Suite

Job description

C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long-term, trusted relationships.

Leverage AI-powered tools to simplify quoting, planning, and scheduling, so you can focus on selling, problem-solving, and growing revenue. You will operate with autonomy while being backed by the scale, technology, and credibility of a global supply chain leader, with onboarding, coaching, and clear path for accelerated career growth in a