Hybrid Personal Lines CSR — Remote, Growth Path

Independent Insurance Agents of North Carolina, Inc. (IIANC); United States; Hybride; USD 38 000 - 45 000; Plein temps

Avantages offerts par ce poste

Dental insurance

Vision insurance

Opportunity for advancement

Hybrid/Work from Home Flexibility

Résumé du poste

Independent Insurance Agents of North Carolina, Inc. (IIANC) is hiring a Personal Lines Customer Service Representative to join our office.

This full-time role offers a 37.5-hour work week with hybrid/work-from-home flexibility and a focus on educating clients and advocating for their insurance needs. You will handle inquiries, provide quotes, process bindings, and manage client relationships using our agency system.

Qualifications

• Licensed Property & Casualty with 1–3 years of experience.
• Strong communication and customer service focus.
• Bilingual English/Spanish is a plus.

Responsabilités

• Answer calls and correspondence regarding new or existing policies, service claims, and client concerns.
• Pre-qualify prospects, gather data, develop quotes, present options, finalize and bind coverage.
• Maintain records in the agency management system and respond within targeted timeframes.
• Interact with customers, carriers, and staff on service and marketing activities.

Formation

Associates Degree

Bachelor's Degree preferred

Description du poste

Independent Insurance Agents of North Carolina, Inc. (IIANC) is hiring a Personal Lines Customer Service Representative to join our office.

This full-time role offers a 37.5-hour work week with hybrid/work-from-home flexibility and a focus on educating clients and advocating for their insurance needs. You will handle inquiries, provide quotes, process bindings, and manage client relationships using our agency system.