Hybrid Personal Injury Pre-Litigation Case Manager

Malman Law; Chicago (IL); Hybrid; USD 50,000 - 67,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) with firm contribution (3%)

Paid Time Off and holidays

Employee Assistance Program (EAP)

Hybrid work flexibility

Job summary

Malman Law in Chicago is seeking a Personal Injury Pre-Litigation Case Manager to guide clients from intake through settlement preparation. You will manage a busy caseload with timely progress and ensure accurate documentation.

The ideal candidate is detail-oriented, proactive, and capable of coordinating with attorneys, paralegals, and support staff. Hybrid schedule with strong client service and communication skills.

Qualifications

• 2–5 years of personal injury case management experience.
• Strong knowledge of medical terminology and insurance processes.
• Experience with SmartAdvocate or similar case management systems.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Bilingual (Spanish/English) a plus.

Responsibilities

• Manage a high-volume caseload from intake to pre-litigation resolution.
• Serve as primary client contact with updates and inquiries.
• Review and summarize medical records and bills.
• Communicate with medical providers on treatment status and balances.
• Coordinate property damage claims and insurance communications.
• Prepare demand packages for attorney review.
• Track treatment progress and ensure documentation is collected.
• Maintain case notes in SmartAdvocate and ensure file compliance.
• Assist attorneys with case strategy and settlement prep.
• Monitor deadlines and ensure timely follow-up.
• Collaborate with attorneys, paralegals, and support staff.

Skills

Communication skills

Medical terminology

Organizational skills

Bilingual Spanish/English

Tools

SmartAdvocate

Job description

Malman Law in Chicago is seeking a Personal Injury Pre-Litigation Case Manager to guide clients from intake through settlement preparation. You will manage a busy caseload with timely progress and ensure accurate documentation.

The ideal candidate is detail-oriented, proactive, and capable of coordinating with attorneys, paralegals, and support staff. Hybrid schedule with strong client service and communication skills.