Hybrid Payments Operations Specialist

Carolinas League; Raleigh (NC); Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Coastal Federal Credit Union in Raleigh, NC, is seeking a Payment Specialist to assist members with ACH, checks, wires, and Digital payments while ensuring compliance with Nacha, Regulation E, and Regulation CC. The role emphasizes accuracy, problem solving, and delivering superior member service in a hybrid, locally based position.

Responsibilities include processing ACH items and exceptions, check file processing and disputes, balancing daily wires, and providing tier-2 member support.

Qualifications

• Three years of financial institution experience in payment operations.
• Strong knowledge of ACH, wire, and check processing.
• Ability to resolve member inquiries with regulatory guidance.

Responsibilities

• ACH processing and regulatory compliance responsibilities.
• Check processing and Regulation CC compliance tasks.
• Wire transfer processing and security controls.
• Member support and issue resolution across payment channels.

Skills

Payment operations

Regulatory compliance

Customer service

Attention to detail

Education

High school diploma or equivalent

Job description

The Coastal Federal Credit Union in Raleigh, NC, is seeking a Payment Specialist to assist members with ACH, checks, wires, and Digital payments while ensuring compliance with Nacha, Regulation E, and Regulation CC. The role emphasizes accuracy, problem solving, and delivering superior member service in a hybrid, locally based position.

Responsibilities include processing ACH items and exceptions, check file processing and disputes, balancing daily wires, and providing tier-2 member support.