Hybrid Patient Services Coordinator

UT MD Anderson; Houston (TX); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-one medical benefits

Paid time off (PTO) and holidays

Tuition assistance

Retirement plans

Wellness programs

Job summary

The University of Texas MD Anderson Cancer Center is seeking a Patient Services Coordinator to help coordinate patient appointments, tests, and treatments with compassionate, patient-centered service. You will be the primary contact for patients and families, ensuring clear communication about scheduling, services, and next steps while collaborating with physicians and care teams.

Your role includes accurate record maintenance, insurance verification, payment processing, and ensuring data

Qualifications

• Required: High school diploma or equivalent.
• Three years of relevant work experience. May substitute additional education for required experience on a one-to-one basis.
• Must pass pre-employment skills test as required by Human Resources.

Responsibilities

• Coordinate and schedule patient appointments, diagnostic tests, procedures, and treatments accurately and efficiently.
• Serve as a main contact for patients and families with clear communication about scheduling, prepayment, services, and next steps.
• Partner with physicians, nurses, and multidisciplinary teams to support coordinated care delivery.
• Maintain and update electronic records, physician orders, and appointment templates with precision and confidentiality.
• Process payments, verify insurance information, and reconcile patient accounts as part of financial integrity.
• Ensure all patient information is handled securely and in compliance with privacy regulations.
• Assist with a variety of administrative tasks that keep patient services running smoothly.
• Other duties as assigned.

Skills

Effective communication

Organization

Confidentiality

EMR scheduling systems

Education

High school diploma or equivalent

Tools

EMR systems

Job description

The University of Texas MD Anderson Cancer Center is seeking a Patient Services Coordinator to help coordinate patient appointments, tests, and treatments with compassionate, patient-centered service. You will be the primary contact for patients and families, ensuring clear communication about scheduling, services, and next steps while collaborating with physicians and care teams.

Your role includes accurate record maintenance, insurance verification, payment processing, and ensuring data