Hybrid Patient Services Coordinator - Scheduling & Care Support

MD Anderson Cancer Center; Houston (TX); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid medical benefits starting day one

Dental, Vision, Life, AD&D and Disabil

PTO and illness leave

Tuition assistance

Retirement plans

Wellness programs

Job summary

MD Anderson Cancer Center is hiring a Patient Services Coordinator in Houston. The role coordinates patient appointments, tests, and treatments, serving as the main contact for patients and families about scheduling and services.

You will work with physicians and care teams to ensure smooth, coordinated care and maintain confidential records. Minimum three years' experience and a high school diploma are required.

Qualifications

• Required: High school diploma or equivalent.
• Required: Three years of relevant work experience. May substitute additional education for required experience on a one-to-one basis.
• Must pass pre-employment skills test as required and administered by Human Resources.

Responsibilities

• Coordinate and schedule patient appointments, diagnostic tests, procedures, and treatments accurately and efficiently.
• Serve as a key contact for patients and families by providing clear communication about scheduling, prepayment, services, and next steps.
• Partner with physicians, nurses, and multidisciplinary teams to support smooth, coordinated care delivery.
• Maintain and update electronic records, physician orders, and appointment templates with precision and confidentiality.
• Process payments, verify insurance information, and reconcile patient accounts as part of the hospital’s financial integrity process.
• Ensure patient information is handled securely and in compliance with privacy regulations.

Skills

Communication

Interpersonal

Organization

Confidentiality

EMR scheduling

Education

High school diploma

Tools

EMR systems

Job description

MD Anderson Cancer Center is hiring a Patient Services Coordinator in Houston. The role coordinates patient appointments, tests, and treatments, serving as the main contact for patients and families about scheduling and services.

You will work with physicians and care teams to ensure smooth, coordinated care and maintain confidential records. Minimum three years' experience and a high school diploma are required.