Hybrid Patient Navigator (Grant-Funded)

Access Community Health Network; Chicago (IL); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Access Community Health Network in Chicago, IL seeks a Patient Navigator to support patients with recent diagnoses or positive test results. You will develop and implement personalized, time-limited interventions connecting patients to social support services and primary medical care.

This hybrid, grant-funded role involves coordinating appointments, documenting encounters, and collaborating with care teams to improve adherence and outcomes.

Qualifications

• High School Diploma or GED required.
• Associate’s degree or higher strongly preferred.
• Minimum of two years’ experience in human services required.
• Experience in infectious disease care, outreach, health promotion, or related fields preferred.
• Demonstrated ability to assess diverse psychosocial needs of clients and patients.
• Basic proficiency with Electronic Health Record (EHR) systems; EPIC preferred.
• Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Assist patients in navigating the healthcare system, incl. scheduling appointments, completing paperwork, and explaining treatment plans.
• Organize and manage appointments with healthcare providers to ensure timely care.
• Collaborate with providers, care coordinators, and nurse case managers to improve adherence to healthcare recommendations.
• Connect patients to community resources for medical care, medication assistance, and other services.
• Establish and maintain relationships with ACCESS Care Team members to support seamless patient care.
• Document patient encounters and eligibility information in data systems.
• Conduct home and community visits face-to-face per policy and workflow.
• Assist with special programs and events to support organizational objectives.
• Maintain participant records and track all contacts and service connections.
• Perform additional duties to support organizational goals.

Education

High School Diploma or GED

Associate’s degree or higher

Tools

EPIC

Job description

Access Community Health Network in Chicago, IL seeks a Patient Navigator to support patients with recent diagnoses or positive test results. You will develop and implement personalized, time-limited interventions connecting patients to social support services and primary medical care.

This hybrid, grant-funded role involves coordinating appointments, documenting encounters, and collaborating with care teams to improve adherence and outcomes.