Hybrid Patient Care Navigator for Access & Transitions

MyMichigan Health; Midland (MI); Hybrid; USD 35,000 - 55,000; Full time

Job summary

MyMichigan Health is seeking a Patient Care Navigator for a hybrid position that includes both onsite and remote work. This role focuses on assisting patients and medical staff in improving access to care and managing complex patient needs. The navigator will engage with patients to identify barriers to optimal health and facilitate their access to necessary resources.

Candidates must hold a High School Diploma or GED and possess relevant healthcare certifications, with experience in patient care being highly valued. The role emphasizes effective communication and empathy in supporting patients through their healthcare journey.

Qualifications

• BLS - Basic Life Support required within three months of hire or transfer.
• Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) required.
• Ability to travel to satellite clinics and patients’ homes.

Responsibilities

• Utilizes motivational interviewing to identify barriers to healthcare goals.
• Completes workflow and documentation for assigned patients.
• Educates patients on healthcare resource utilization.

Skills

Effective customer service and communication skills

Empathy and resourcefulness

Multi-tasking skills

Education

High School Diploma or GED

Tools

Microsoft Windows

Job description

MyMichigan Health is seeking a Patient Care Navigator for a hybrid position that includes both onsite and remote work. This role focuses on assisting patients and medical staff in improving access to care and managing complex patient needs. The navigator will engage with patients to identify barriers to optimal health and facilitate their access to necessary resources.

Candidates must hold a High School Diploma or GED and possess relevant healthcare certifications, with experience in patient care being highly valued. The role emphasizes effective communication and empathy in supporting patients through their healthcare journey.