Compassionate Patient Navigator & Care Coordinator

Neighborhood Health Association of Toledo, Inc.; Toledo (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

11 paid holidays

Job summary

Neighborhood Health Association is seeking a compassionate Patient Navigator to coordinate care, educate patients, and connect families with community resources. This role collaborates with providers and care teams to promote health literacy and remove barriers to treatment, aiming to improve outcomes and patient satisfaction.

The ideal candidate has experience in care coordination, patient advocacy, and working within healthcare settings.

Qualifications

• Bachelor's degree preferred in a related field with experience in care coordination.
• Experience in care coordination, case management, patient advocacy, social services, or healthcare navigation preferred.
• Experience in healthcare settings and multidisciplinary teams preferred.
• Familiarity with PCMH models is a plus.

Responsibilities

• Coordinate patient appointments, referrals, follow-up visits, and care transitions.
• Prepare PCMH care teams and patients via EHR reviews and pre-visit outreach.
• Collaborate with providers and teams to support care plans.
• Monitor patient progress and facilitate communication among care providers.

Skills

Interpersonal communication

Written communication

Verbal communication

Critical thinking

Organization

Multitasking

Cultural competency

Patient-centered care

Microsoft Office

EHR systems

HIPAA knowledge

Relationship building

Education

Bachelor's degree in Social Work, Public Health, Healthcare Administration, Human Services, or a related field

Equivalent combination of education and experience considered

Tools

EHR systems

Job description

Neighborhood Health Association is seeking a compassionate Patient Navigator to coordinate care, educate patients, and connect families with community resources. This role collaborates with providers and care teams to promote health literacy and remove barriers to treatment, aiming to improve outcomes and patient satisfaction.

The ideal candidate has experience in care coordination, patient advocacy, and working within healthcare settings.