Hybrid Patient Navigator: Care Coordination & Resources

Boston Children's Hospital; Boston (MA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible schedules

Affordable health insurance

Vision and dental insurance

Child care and student loan subsidies

Generous time off

403(b) Retirement Savings plan

Pension

Tuition and certification Reimbursse‑

Job summary

Boston Children’s Hospital seeks a Patient Navigator to support enrollment and care coordination. You will document in the EHR, collect data, and work with the HRSN enrollment team to connect families with services.

The role involves liaising with hospital and community resources, scheduling appointments, and assisting with insurance eligibility. A hybrid work arrangement is provided, reflecting collaborative care across sites.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Minimum of one year of related experience; clinic or community resource exposure preferred.
• Ability to document and collect data in an EHR system.
• Strong communication and liaison skills with patients and care teams.

Responsibilities

• Meet with patients and families to review care plans and refer to services as needed.
• Assess patients for referrals and liaise with internal and community resources.
• Assist with scheduling and coordinating multidisciplinary appointments and transportation.
• Provide insurance information to care teams to determine eligibility.
• Maintain relationships with providers and staff; report referral outcomes.
• Document patient care and track outcomes to support planning.

Skills

Documentation & data entry

Care coordination

Insurance assistance

Interdisciplinary collaboration

Education

High School Diploma / GED

Bachelor's Degree preferred

Tools

EHR documentation

Job description

Boston Children’s Hospital seeks a Patient Navigator to support enrollment and care coordination. You will document in the EHR, collect data, and work with the HRSN enrollment team to connect families with services.

The role involves liaising with hospital and community resources, scheduling appointments, and assisting with insurance eligibility. A hybrid work arrangement is provided, reflecting collaborative care across sites.