Hybrid Patient Engagement & Scheduling Specialist

Langley Health; Sumterville (FL); Hybrid; USD 38,000 - 58,000; Full time

Benefits offered by this job

health insurance (medical, dental, --

FREE medical co-pays

paid time off

eight paid holidays

company paid life insurance and short

term disability

Job summary

Project Health, Inc. is seeking a Patient Engagement Specialist to join a robust team focused on patient scheduling, information accuracy, and friendly service.

This full-time role blends in-office and remote work in a hybrid model, requiring strong communication and adherence to HIPAA standards. You will manage appointment scheduling, update patient records in the EHR, and coordinate with healthcare staff to ensure efficient clinic operations, while delivering excellent patient experiences in a

Qualifications

• Healthcare experience in scheduling, office admin, or customer service.
• Strong communication and attention to detail.
• Ability to handle confidential patient information professionally.

Responsibilities

• Uphold standards of Project Health, Inc.
• Maintain HIPAA with confidential approach to patient information at all times.
• Appointment Scheduling: Manage patient appointment scheduling, ensuring appointments are made accurately and timely.
• Confirm appointments and contact patients with reminders for appointment, minimizing no-show rates.
• Reschedule appointments and handle cancellations while maintaining efficient clinic operations.
• Coordinate with provide leadership and other healthcare staff to ensure proper scheduling
• Data Management: Accurately input and update patient information in the electronic health record (EHR) system.
• Maintain and track appointment records to ensure all patient encounters are documented.
• Other job duties as appropriate and assigned by supervisor.
• Hybrid position- 50% in-office; 50% remote

Skills

Healthcare experience

Scheduling systems (EHR)

Communication skills

Data entry

Education

High school diploma or equivalent

Tools

EHR systems

Microsoft Office

Job description

Project Health, Inc. is seeking a Patient Engagement Specialist to join a robust team focused on patient scheduling, information accuracy, and friendly service.

This full-time role blends in-office and remote work in a hybrid model, requiring strong communication and adherence to HIPAA standards. You will manage appointment scheduling, update patient records in the EHR, and coordinate with healthcare staff to ensure efficient clinic operations, while delivering excellent patient experiences in a