Hybrid Patient Coordinator: Front Desk & Scheduling

Socket.dev; Fayetteville (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

MedQuest Imaging is seeking a Front Desk/Patient Services Associate for the Carolina Imaging center in Fayetteville, NC. The role involves greeting patients, checking them in, answering calls, scheduling appointments, and collecting balances at the time of service.

Qualifications include a High School Diploma or equivalent and 0-2+ years in customer-focused roles. Preference for medical office experience and basic computer/EMR skills.

Qualifications

• High School Diploma or equivalent required.
• 0-2+ years in customer support or hospitality.
• Strong customer service and communication skills.

Responsibilities

• Greet and assist patients and visitors.
• Check in patients and schedule appointments.
• Answer phones and route calls; manage front desk duties.
• Collect balances at time of service and ensure accurate records.

Skills

Customer service

Communication skills

Multi-tasking

Computer skills

Education

High School Diploma or equivalent

Bachelor's Degree

Tools

EMR/Medical records software

Job description

MedQuest Imaging is seeking a Front Desk/Patient Services Associate for the Carolina Imaging center in Fayetteville, NC. The role involves greeting patients, checking them in, answering calls, scheduling appointments, and collecting balances at the time of service.

Qualifications include a High School Diploma or equivalent and 0-2+ years in customer-focused roles. Preference for medical office experience and basic computer/EMR skills.