Patient Access Coordinator — Front Desk & Scheduling (Hybrid)

MedQuest Imaging; Winston-Salem (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salaries

Benefits package

Limited or no weekend work

Hybrid/remote opportunities depending on role

Job summary

A leading imaging provider in Winston-Salem is seeking a Front Office Coordinator. This role involves welcoming patients, scheduling appointments, and handling front office duties. Candidates should have a High School Diploma or equivalent, strong customer service skills, and the ability to multitask. Experience in a medical setting is preferred. A competitive salary and hybrid work opportunities are offered.

Qualifications

• 0 - 2+ years of experience in a customer support role or hospitality field.
• Knowledge of medical terminology (preferred).
• Prior patient collections experience in a medical setting (preferred).
• Medical records experience (preferred).

Responsibilities

• Serve as the initial point of contact with patients and referring physicians.
• Welcome patients and their families, making them feel comfortable.
• Check patients in and perform front office duties.

Skills

Strong customer service background

Professional written communication skills

Professional verbal communication skills

Ability to multi-task

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Bachelor’s Degree (preferred)

Job description

A leading imaging provider in Winston-Salem is seeking a Front Office Coordinator. This role involves welcoming patients, scheduling appointments, and handling front office duties. Candidates should have a High School Diploma or equivalent, strong customer service skills, and the ability to multitask. Experience in a medical setting is preferred. A competitive salary and hybrid work opportunities are offered.