Hybrid Patient Care Associate: Case Manager & Benefits

PharmaCord LLC. “PharmaCord,” “PharmaCord Lynk,” “PharmaCord Scripts,” and associated logos are trad; Jeffersonville (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Company paid Short-term Disability

Affordable Medical, Dental, and Vision benefits

PTO benefits and flex days

Tuition reimbursement up to $5,000 per year

Job summary

A healthcare services provider in Jeffersonville, IN is seeking a Patient Care Associate to assist patients in navigating medication access. This role involves managing patient cases, performing benefit investigations, and facilitating communications with healthcare providers. Must be detail-oriented with a background in customer service or healthcare. Opportunity for a hybrid schedule after 6 months of employment.

Qualifications

• Customer service and/or healthcare industry experience is preferred.
• Ability to sit for extended periods of time is necessary.
• Successful candidates possess self-awareness and emotional intelligence.

Responsibilities

• Manage patient cases from initiation to closure.
• Perform benefit investigations and prior authorizations.
• Communicate patient eligibility to stakeholders.

Skills

Detail oriented

Customer service experience

Ability to multitask

Bilingual in English and Spanish or Chinese/Mandarin

Job description

A healthcare services provider in Jeffersonville, IN is seeking a Patient Care Associate to assist patients in navigating medication access. This role involves managing patient cases, performing benefit investigations, and facilitating communications with healthcare providers. Must be detail-oriented with a background in customer service or healthcare. Opportunity for a hybrid schedule after 6 months of employment.