Benefits Specialist: Patient Access & Insurance Support

PharmaCord LLC. “PharmaCord,” “PharmaCord Lynk,” “PharmaCord Scripts,” and associated logos are trad; Jeffersonville (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Company paid Short-term Disability

401(k) company match

Medical, Dental, and Vision benefits

Paid Parental Leave

Tuition reimbursement up to $5,000 annually

Job summary

A healthcare support company in Jeffersonville, IN is seeking a Benefits Specialist to assist patients in navigating medication access. This role involves providing exceptional customer service while ensuring compliance and accuracy in managing patient information. Candidates should possess strong communication skills and ideally have a background in customer service, particularly in healthcare. Opportunities for remote work may arise after 6 months of successful performance.

Qualifications

• Ability to handle personal health information with confidentiality.
• 6 months of customer service experience, preferably in healthcare.

Responsibilities

• Provide customer service support to patients and healthcare providers.
• Perform patient level benefits verifications.
• Coordinate prior authorizations based on payer guidelines.

Skills

Service minded

Attention to detail

Clear communication

Emotional intelligence

Education

Bachelor's degree

High school diploma or GED

Job description

A healthcare support company in Jeffersonville, IN is seeking a Benefits Specialist to assist patients in navigating medication access. This role involves providing exceptional customer service while ensuring compliance and accuracy in managing patient information. Candidates should possess strong communication skills and ideally have a background in customer service, particularly in healthcare. Opportunities for remote work may arise after 6 months of successful performance.