Hybrid Parts Sales & Support Specialist

Atlas Copco; West Springfield (MA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible benefits

401(k) retirement plan

Health Insurance (Medical/Dental/Vison

Paid time off

Job summary

Atlas Copco Compressors LLC in West Springfield, MA is seeking an order administration and parts procurement professional to meet customer demands. You will handle parts sales, order entry, and provide updates on delivery dates, while delivering exceptional customer service in a hybrid work setting.

You will identify parts, troubleshoot with customers, and generate part sales with existing clients. The role rewards proactive communication, organized work, and a professional image aligned with

Qualifications

• Good interpersonal skills for building contacts at all levels.
• Self-starting and action-oriented to achieve the mission.
• Strong organization and a positive attitude.
• 3–5 years in customer service or sales.

Responsibilities

• Order entry and maintaining/editing sales orders to meet customer demands.
• Assist customers in parts identification, troubleshooting, and order expedition via phone, fax, and email.
• Provide regular updates to customers regarding orders and delivery dates.
• Prospect Lost Boys over the phone and proactively generate part sales with existing customers.
• Coordinate order releases, receipts, and shipments; project a knowledgeable, professional image.

Skills

Interpersonal skills

Self-starter

Highly organized

Customer service or sales 3–5 years

Job description

Atlas Copco Compressors LLC in West Springfield, MA is seeking an order administration and parts procurement professional to meet customer demands. You will handle parts sales, order entry, and provide updates on delivery dates, while delivering exceptional customer service in a hybrid work setting.

You will identify parts, troubleshoot with customers, and generate part sales with existing clients. The role rewards proactive communication, organized work, and a professional image aligned with