Hybrid Outpatient Liaison & Referral Coordinator

Medical Service Company; Fremont (OH); Ibrido; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Pay

HSA Contribution

Pet Insurance

Life and AD&D Insurance

Disability Insurance

Tuition Reimbursement

EAP

Descrizione del lavoro

MSC is seeking an Outpatient Liaison for a full-time hybrid role. You will manage intake inquiries from physician offices and gather all information needed to meet coverage criteria.

You will act as a liaison between MSC, patients, caregivers and referral sources, and maintain open communication with all parties. Responsibilities include marketing MSC services to provider offices, documenting interactions, and performing other duties as assigned.

Competenze

• Two years (minimum) of HME customer service experience.
• Excellent communication and customer relations skills.
• Detail oriented with strong interpersonal and organizational abilities.
• Able to lift and carry up to 50 pounds.
• Must be able to walk, stand, bend and perform setup tasks.

Mansioni

• Handles intake inquiries from physician offices and collects all information required to meet coverage criteria.
• Responds to questions from providers and other outpatient referral sources regarding home equipment/supply needs, liaising between MSC, patient/caregiver and referral source.
• Maintains open communication with patients/clients and referral sources, addressing questions and concerns.
• Markets MSC services to provider offices and other referral sources within the community.
• Maintains documentation of communications and frequency with referral sources.
• Other duties as assigned.

Conoscenze

Communication

Interpersonal

Organizational skills

Team player

Formazione

High school diploma or GED

Descrizione del lavoro

MSC is seeking an Outpatient Liaison for a full-time hybrid role. You will manage intake inquiries from physician offices and gather all information needed to meet coverage criteria.

You will act as a liaison between MSC, patients, caregivers and referral sources, and maintain open communication with all parties. Responsibilities include marketing MSC services to provider offices, documenting interactions, and performing other duties as assigned.