Hybrid Orthopedic Claims & Front Office Lead

Genesis Orthopedics & Sports Medicine; Chicago (IL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Genesis Orthopedics & Sports Medicine seeks a Hybrid Front Office Manager to oversee administrative operations for six outpatient Physical Therapy clinics. You will manage a claims team, ensure accurate claim submissions, and drive denial management with a focus on payer guidelines.

The role emphasizes HIPAA compliance, data-driven reporting, and cross-functional collaboration with billing, coding, and management. Strong EPIC experience is required for success in this position.

Qualifications

• Experience in medical claims management or billing in healthcare.
• Strong CPT/HCPCS and denial handling knowledge.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Oversee front desk and admin tasks for 6 PT clinics.
• Review and validate contract adjustments; ensure payer compliance.
• Allocate accounts to analysts; manage EPIC queues and priorities.
• Audit claims for accuracy and timeliness; guide analysts.

Skills

Healthcare claims processing

Team leadership

Excel

CPT/HCPCS knowledge

Communication

EPIC experience

Tools

EPIC system

Job description

Genesis Orthopedics & Sports Medicine seeks a Hybrid Front Office Manager to oversee administrative operations for six outpatient Physical Therapy clinics. You will manage a claims team, ensure accurate claim submissions, and drive denial management with a focus on payer guidelines.

The role emphasizes HIPAA compliance, data-driven reporting, and cross-functional collaboration with billing, coding, and management. Strong EPIC experience is required for success in this position.