Hybrid Orthodontic Assistant & Scheduling Coordinator

gormanbunch; Boston (MA); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Gorman and Bunch Orthodontics is seeking a versatile Orthodontic Assistant / Scheduling Coordinator in Boston. The hybrid role covers chairside support and front-desk scheduling, with an average 32–35 hours per week, Monday through Thursday and occasional half-day Fridays.

Training will be provided to develop expertise in orthodontic care and patient communication. You will manage patient flow, educate patients on treatments, and ensure rooms are sterilized and well-stocked for safe, efficient

Qualifications

• Adaptability to pivot between tasks in a changing environment.
• Excellent written and verbal communication with a focus on patient rapport.
• Familiarity with orthodontic appliances and equipment is a plus, with training provided.

Responsibilities

• Patient Experience: Establish a trusting rapport with patients and families, ensuring an exceptional and supportive customer service environment.
• Clinical Support: Assist chairside with the placement and removal of orthodontic appliances; perform X-rays, clinical photography, and retainer fabrication.
• Education: Act as a subject matter expert for patients, providing clear education on orthodontic care, treatment plans, and oral hygiene.
• Operational Excellence: Strategically manage and optimize the doctors' schedules to ensure clinic efficiency and patient flow, including rescheduling patients.
• Clinical Accuracy: Maintain precise patient records, transcribing doctor notes with high attention to detail.
• Environment Management: Ensure treatment rooms are sterilized, organized, and fully stocked to meet safety and operational standards.
• Growth Mindset: Actively participate in coaching and specialized training to continuously evolve your clinical and administrative skill set.

Skills

Adaptability

Communication

Clinical Foundation

Organization

Technical Proficiency

Education

High School Diploma, GED or equivalent

Tools

Microsoft Office

Dental practice management software

Job description

Gorman and Bunch Orthodontics is seeking a versatile Orthodontic Assistant / Scheduling Coordinator in Boston. The hybrid role covers chairside support and front-desk scheduling, with an average 32–35 hours per week, Monday through Thursday and occasional half-day Fridays.

Training will be provided to develop expertise in orthodontic care and patient communication. You will manage patient flow, educate patients on treatments, and ensure rooms are sterilized and well-stocked for safe, efficient