Hybrid Order Processor: Invoicing, Support & Pricing

Mastercam; North Carolina; Hybrid; USD 40,000 - 55,000; Full time

Job summary

A leading digital manufacturing solutions provider in North Carolina is seeking an Order Processor to manage customer orders and deliver exceptional service. The ideal candidate will have strong communication skills, attention to detail, and at least 3 years of experience in customer service. This hybrid role requires collaboration with sales and technical support to ensure customer satisfaction and efficient order processing.

Qualifications

• 3+ years’ experience in a customer service environment.
• Ability to provide accurate and timely information in a succinct and easy to understand manner.

Responsibilities

• Deliver exceptional customer service to stakeholders.
• Manage accurate and timely processing of orders.
• Respond to customer inquiries related to orders and pricing.
• Collaborate with sales and technical support.

Skills

Above average communication skills

Proficiency in Microsoft Office

Strong organizational skills

Effective problem-solving skills

Ability to manage time effectively

Education

High School Diploma or GED

Associate Degree or equivalent

Tools

Salesforce

NetSuite

Job description

A leading digital manufacturing solutions provider in North Carolina is seeking an Order Processor to manage customer orders and deliver exceptional service. The ideal candidate will have strong communication skills, attention to detail, and at least 3 years of experience in customer service. This hybrid role requires collaboration with sales and technical support to ensure customer satisfaction and efficient order processing.