Order Management Pro — Hybrid & Customer-Focused Ops

Midea America; New Jersey; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance package

401(k)

Work life balance

Comprehensive benefit package

Job summary

A leading home appliance company located in New Jersey is seeking an Associate in Order Management to manage the order lifecycle, ensuring a seamless customer experience. The ideal candidate must have a Bachelor's degree in Business and 1-2 years of relevant experience, with strong communication and problem-solving skills. This role offers a balance of office and remote work with competitive benefits.

Qualifications

• Minimum of 1–2 years of relevant professional experience.
• Demonstrated strength in customer service.
• Proven analytical and organizational abilities.

Responsibilities

• Enter and manage new orders accurately.
• Follow up with customers to ensure order progression.
• Investigate and resolve customer issues.

Skills

Strong verbal and written communication skills

Customer service

Time management

Problem-solving

Education

Bachelor’s degree in Business

Tools

Microsoft Office Suite

Excel

PowerPoint

Power Query

Job description

A leading home appliance company located in New Jersey is seeking an Associate in Order Management to manage the order lifecycle, ensuring a seamless customer experience. The ideal candidate must have a Bachelor's degree in Business and 1-2 years of relevant experience, with strong communication and problem-solving skills. This role offers a balance of office and remote work with competitive benefits.