Hybrid Order Processing Specialist — Systems & Logistics

Eos Na; Novi (MI); Hybrid; USD 52,000 - 76,000; Full time

Job summary

EOS in Novi, MI is seeking an Order Processing Specialist to manage orders for systems and accessories from PO to invoicing. You’ll build strong customer relationships and ensure documentation is accurate, compliant, and timely.

The role covers end-to-end order processing for domestic and international customers, coordinating shipping, exporting controls, handling payments, and supporting process improvements in a collaborative, fast-paced environment.

Qualifications

• 2+ years in order processing or similar operations.
• Bachelor’s degree in Business Administration preferred.
• Experience with SAP or ERP systems is a plus.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Willingness to travel to other corporate sites 3–4 times per year.
• Detail-oriented, proactive and customer-focused.

Responsibilities

• Oversee end-to-end processing of orders for systems and accessories.
• Review contracts and related sales documents for accuracy.
• Coordinate order preparation, shipping, and export controls.
• Manage payment terms and milestone invoicing.
• Track KPIs and prepare weekly status reports.
• Maintain inventory to support fulfillment.
• Perform month-end processing and invoicing reconciliation.
• Develop and maintain SOPs for order processing.

Skills

Attention to detail

Communication skills

Organizational skills

Problem solving

Team collaboration

Willingness to travel

Education

Bachelor’s degree in Business Administration

Tools

SAP

ERP systems

Microsoft Excel

Microsoft Word

PowerPoint

Job description

EOS in Novi, MI is seeking an Order Processing Specialist to manage orders for systems and accessories from PO to invoicing. You’ll build strong customer relationships and ensure documentation is accurate, compliant, and timely.

The role covers end-to-end order processing for domestic and international customers, coordinating shipping, exporting controls, handling payments, and supporting process improvements in a collaborative, fast-paced environment.