Hybrid Order Management Specialist (SAP)

Hewlett Packard Enterprise; Westford (MA); Hybrid; USD 69,000 - 114,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Order Management SME to join our Hybrid team in Massachusetts. The role focuses on writing business requirements, coordinating across Pricing, Customer Service, Logistics, and Finance, and driving solutioning from design through testing and implementation.

Ideal candidates will have a Bachelor’s degree and 2–4 years of SAP experience, strong analytical skills, and excellent communication.

Qualifications

• Bachelor’s degree in Business Management or equivalent
• Typically, 2-4 years’ experience using SAP

Responsibilities

• Write business requirement documents and review functional system design documents and approved for implementation.
• Developed and work on solutioning requirements. Perform SIT and UAT testing, log defects. Work with IT to retest and close.
• Work with internal or external teams on cross functional projects such as Pricing, Customer Service, Logistics, Revenue, Finance, etc.
• Document processes, facilitate requirements gathering and design review sessions, develop test scripts.
• Support GlobalOM team for troubleshooting and resolving system issues as well as cross functional escalations.
• Backup for EDI SME global team, during development, testing, and implementation.
• Analyze large volumes of data related to Customer Master and Sales Orders throughout test cycles and deployment.
• Monitor and maintain JIRA stories or ServiceNow tickets for enhancements and projects to ensure resolution.

Skills

Analytical skills

Problem solving

Storytelling

Communication

Education

Bachelor's degree

Tools

SAP

Job description

Hewlett Packard Enterprise is seeking an Order Management SME to join our Hybrid team in Massachusetts. The role focuses on writing business requirements, coordinating across Pricing, Customer Service, Logistics, and Finance, and driving solutioning from design through testing and implementation.

Ideal candidates will have a Bachelor’s degree and 2–4 years of SAP experience, strong analytical skills, and excellent communication.