Hybrid Order & Customer Support Specialist

FLOWORKS INTERNATIONAL, LLC; Hillsboro (OR); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life Insurance

401(k) with company match

Health Savings Accounts

Employee Assistance Program

Identity Theft Protection

Job summary

SemiTorr Group in Hillsboro, OR is seeking a Customer Service Associate. You will manage order processing and respond to customer inquiries efficiently.

This role requires strong communication and organizational skills, with the ability to work independently in a professional office environment, primarily, and occasionally in a warehouse. The ideal candidate has a High School Diploma and proficiency in software applications.

Qualifications

• Good written and verbal/oral communication skills.
• Self-driven with a positive attitude and demeanor.
• Ability to work independently.

Responsibilities

• Responsible for entire order processing.
• Responds to internal and external inquiries.
• Generates all Inspection Reports and collects Data Packages from suppliers.
• Supports repair department technicians as needed.
• Tracks and maintains all cases in case management system.

Skills

Communication skills

Time management

Organization skills

Proficiency in business software

Education

High School Diploma or equivalent

Tools

Microsoft Office

Adobe

CSI

Job description

SemiTorr Group in Hillsboro, OR is seeking a Customer Service Associate. You will manage order processing and respond to customer inquiries efficiently.

This role requires strong communication and organizational skills, with the ability to work independently in a professional office environment, primarily, and occasionally in a warehouse. The ideal candidate has a High School Diploma and proficiency in software applications.