Customer Service & Order Processing Specialist

Opti Staffing; Tigard (OR); On-site; USD 30,000 - 34,000; Full time

Job summary

Opti Staffing is seeking a Customer Service Administrator in Tigard, OR. The role blends customer service, order processing, and accounting support to keep day-to-day operations running smoothly.

You will answer calls, process orders, perform data entry, and assist with billing and invoicing while maintaining accurate records and strong customer communication. A friendly, detail-oriented team player is ideal.

Qualifications

• 1 to 3 years of customer service, administrative, or office support experience.
• Strong Excel skills are a MUST!
• Excellent data entry skills with strong accuracy and attention to detail
• Comfortable working with numbers, billing, invoicing, and basic AR functions
• Confident communicating with customers over the phone
• Strong written and verbal communication skills
• Ability to juggle multiple priorities in a busy environment
• Organized, dependable, and able to follow through
• Self motivated and comfortable working independently
• Positive, energetic personality and a team first attitude
• Someone who takes pride in catching the little details before they turn into big problems

Responsibilities

• Answer incoming calls and provide friendly, professional customer service
• Enter and process customer orders accurately
• Handle high volume data entry and maintain accurate records
• Assist with Accounts Receivable, billing, and invoicing
• Prepare and process customer quotes
• Perform quality checks to catch errors before they become problems
• Maintain organized electronic and physical files
• Communicate with customers regarding orders, questions, and requests
• Work closely with internal team members to keep orders moving
• Provide general administrative support and jump in wherever needed

Skills

Customer service

Data entry

Attention to detail

Multi-tasking

Communication

Tools

Excel

Job description

Opti Staffing is seeking a Customer Service Administrator in Tigard, OR. The role blends customer service, order processing, and accounting support to keep day-to-day operations running smoothly.

You will answer calls, process orders, perform data entry, and assist with billing and invoicing while maintaining accurate records and strong customer communication. A friendly, detail-oriented team player is ideal.