Hybrid Optician: Frame & Lens Specialist

VSP Ventures; Elk Grove (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

VSP Vision is seeking an optician associate to help customers find eyewear that best matches their prescription and lifestyle while delivering high-quality care. You will assist with frame selection, measurements, and dispensing eyewear in a fast-paced environment.

The role emphasizes strong communication, multitasking, and collaboration with team members to ensure patient satisfaction and smooth operations in Elk Grove, CA.

Qualifications

• 1–2 years of experience in related field.
• State licensure or certification if required by state.
• Working knowledge of MS Office package.
• Ability to perform multiple tasks in a fast-paced environment.
• Effective verbal communication to handle inquiries.

Responsibilities

• Determine reason for visit and advise eyewear based on prescription.
• Deliver exceptional customer service to attract and retain customers.
• Assist customers in selecting frames and coordinate with optical measurements.
• Recommend lenses, coatings, and frames to suit needs and features.
• Take measurements and assist with adjustments and dispensing eyewear.
• Provide accurate pricing and delivery quotes to patients.
• Communicate clearly to meet patient expectations and collaborate with team.
• Maintain display merchandising and clean work area daily.
• Assist with insurance billing and processing orders.
• Document patient communication in practice software.
• Handle special projects and other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Multitasking

Active listening

Tools

MS Office

Job description

VSP Vision is seeking an optician associate to help customers find eyewear that best matches their prescription and lifestyle while delivering high-quality care. You will assist with frame selection, measurements, and dispensing eyewear in a fast-paced environment.

The role emphasizes strong communication, multitasking, and collaboration with team members to ensure patient satisfaction and smooth operations in Elk Grove, CA.