Hybrid Operations Process & Training Analyst

Republic Services; Phoenix (AZ); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Republic Services is seeking an Analyst, Operations Support to gather and standardize processes, building standard operating procedures for field operations. The role partners with subject matter experts to translate complex processes into actionable SOPs and training content across the enterprise.

In Office Phoenix-based position with a 4/1 hybrid schedule, candidates with knowledge-management experience and strong communication skills will thrive.

Qualifications

• 3 years of experience as an Analyst or in Operations.
• In-office role with Phoenix, AZ presence: 4 days in-office, 1 day remote.
• Strong preference for local candidates in Phoenix, AZ.
• Experience with knowledge management or process improvement in a support role.

Responsibilities

• Document and streamline operational processes aligned with strategic plans.
• Develop clear, concise SOPs for field operations and training materials.
• Collaborate with SMEs to identify best practices and standardize procedures enterprise-wide.

Skills

Knowledge management

Process improvement

Communication

Active listening

Stakeholder management

Tools

Word

PowerPoint

Excel

Visio

Job description

Republic Services is seeking an Analyst, Operations Support to gather and standardize processes, building standard operating procedures for field operations. The role partners with subject matter experts to translate complex processes into actionable SOPs and training content across the enterprise.

In Office Phoenix-based position with a 4/1 hybrid schedule, candidates with knowledge-management experience and strong communication skills will thrive.