Hybrid Operations Process Analyst: Data-Driven Improvement

Card Kingdom; Seattle (WA); Hybrid; USD 78,000 - 98,000; Full time

Benefits offered by this job

Paid time off

Flexible scheduling

Hybrid schedule

401(k) with match

Paid holidays

Employee discounts

Job summary

Card Kingdom is seeking an Operations Process Analyst in Monroe, WA to improve process consistency, efficiency, and measurement. You will implement SOPs, conduct time and motion studies, and build labor standards to drive staffing decisions.

You will partner with operations managers, conduct audits, and translate findings into clear standards and actionable data for improving throughput and scheduling. This role blends floor work with desk analysis in a hybrid environment.

Qualifications

• 2–4 years in operations/industrial engineering or process improvement in warehousing, fulfillment, or manufacturing.
• Experience conducting time and motion studies or developing labor standards.
• Experience writing, managing, or auditing SOPs in an operational setting.
• Ability to build labor or staffing models in Excel and work with large datasets.
• Experience with SQL and data modeling to pull and validate operational data.
• Strong communication skills to translate findings for non-technical stakeholders.
• Lean, Six Sigma or equivalent process improvement background.

Responsibilities

• Document management and standardization of SOPs; ensure accessibility and consistency.
• Collaborate with Ops managers to write, revise, and retire SOPs as processes evolve.
• Conduct process audits to verify adherence and identify gaps.
• Design and execute time and motion studies across card operations.
• Develop and maintain labor standards from observed data.
• Translate standards into actionable benchmarks for managers.
• Build labor models linking volume forecasts to headcount and shifts.
• Support headcount planning with data-driven staffing recommendations.
• Identify capacity constraints early to guide adjustments.
• Perform ad hoc analysis and collaborate cross-functionally.

Skills

Time and motion studies

Labor models (Excel)

SQL and data modeling

SOP management

Communication with stakeholders

Lean Six Sigma background

Tools

SharePoint

SQL

Job description

Card Kingdom is seeking an Operations Process Analyst in Monroe, WA to improve process consistency, efficiency, and measurement. You will implement SOPs, conduct time and motion studies, and build labor standards to drive staffing decisions.

You will partner with operations managers, conduct audits, and translate findings into clear standards and actionable data for improving throughput and scheduling. This role blends floor work with desk analysis in a hybrid environment.