Hybrid Operations & Process Analyst - Reston

ICF; Reston (VA); Hybrid; USD 67,000 - 114,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

ICF is seeking an Operations Analyst to support Administrative Operations & Systems by assisting with processes, systems, and project coordination. The role emphasizes documentation, reporting, and cross-functional collaboration to drive efficiency and visibility across the organization.

The position prefers a hybrid schedule from Reston, VA headquarters, with opportunities to partner with multiple corporate functions and stakeholders, contributing to ongoing changes and improvements.

Qualifications

• Bachelor’s degree or equivalent professional experience in a related field.
• 1–3 years of experience in operations, analytics, or project coordination.
• Strong organizational, written and verbal communication skills.

Responsibilities

• Support execution and maintenance of operational processes and standard workflows.
• Document procedures and updates to promote consistency and clarity.
• Assist with process improvement and track routine activities for visibility.
• Prepare polished presentations for diverse stakeholders.

Skills

Organizational skills

Written and verbal communication

Multi-tasking

Analytical thinking

Education

Bachelor’s degree in Business/Operations/IS or related field

Tools

Power BI

Job description

ICF is seeking an Operations Analyst to support Administrative Operations & Systems by assisting with processes, systems, and project coordination. The role emphasizes documentation, reporting, and cross-functional collaboration to drive efficiency and visibility across the organization.

The position prefers a hybrid schedule from Reston, VA headquarters, with opportunities to partner with multiple corporate functions and stakeholders, contributing to ongoing changes and improvements.