Hybrid Operations & Logistics Coordinator

ADP, Inc.; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

VEJA North America is hiring an Operations Assistant in New York. You will support the operations and logistics team, report to the Operations Director, NA, and collaborate with the Paris HQ. The North America office offers a hybrid work environment in New York City.

You will liaise with 3PL partners, monitor daily logistics, track KPIs, and prepare shipping documents. ERP tasks include creating customer profiles and invoicing for wholesale customers while maintaining EDI feeds.

Qualifications

• Advanced Excel including pivot tables, VLOOKUP, data consolidation.

Responsibilities

• Collaborate with internal teams (Wholesale, Retail, Finance, E-commerce) and Paris HQ to ensure logistics operations.
• Act as the liaison with 3PL partners: monitor daily operations, resolve delivery issues, ensure service level adherence.
• Track and analyze key logistics KPIs (receiving and shipping performance) to drive improvements.
• Prepare shipping documents (labels, packing lists, invoices) and ensure international shipping compliance.
• Manage stock transfers between channels, relabeling, order cancellations, and delivery variances.
• Handle chargeback documentation and support resolution processes.
• Participate in weekly coordination calls with warehouse teams and stakeholders.
• Share demand forecasts and updates with 3PLs for capacity planning.
• Manage wholesale prepayments, issue pro-forma invoices and payment links, remove delivery blocks.
• Create and maintain New Customer Profiles in ERP and assist invoicing for wholesale customers.
• Maintain third-party EDI platforms (SPS, Master EDI) for timely ASN and invoice transmissions.

Skills

Advanced Excel

ERP experience (SAP S4HANA)

Organizational skills

Proactive communication

French language appreciated

Job description

VEJA North America is hiring an Operations Assistant in New York. You will support the operations and logistics team, report to the Operations Director, NA, and collaborate with the Paris HQ. The North America office offers a hybrid work environment in New York City.

You will liaise with 3PL partners, monitor daily logistics, track KPIs, and prepare shipping documents. ERP tasks include creating customer profiles and invoicing for wholesale customers while maintaining EDI feeds.