Hybrid Operations Assistant: Office & Facilities Support

JB; New York (NY); Hybrid; USD 41,000 - 44,000; Full time

Benefits offered by this job

Hybrid work model

401k + stock options

Paid time off

Job summary

JB&B, a leading MEP engineering firm now part of Trinity, seeks an Operations Assistant to support daily office needs in New York. You will help with mailroom and shipping, office setups, furniture moves and basic maintenance, plus AV support and onboarding/offboarding tasks.

The role requires effective communication, initiative, and the ability to escalate issues appropriately, while collaborating with engineers and vendors to keep operations running smoothly.

Qualifications

• 1–2 years of related experience in office operations or similar.
• Comfortable operating standard office equipment (copiers, scanners, printers).
• Strong interpersonal, communication, analytical, and problem-solving skills.
• Collaborative, dependable, detail-oriented, and able to work with limited supervision.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Willingness to learn new hands-on operational responsibilities.
• Entrepreneurial, solutions-oriented approach to problem-solving and improvement.
• Takes ownership of assigned work and seeks feedback to improve performance.

Responsibilities

• Facilities maintenance & minor repairs; escalate complex needs.
• Furniture moves & office setup; assist with reconfigurations and floor plans.
• Office cleanouts and organization; transport to storage or disposal.
• Mailroom, shipping & messenger services management.
• AV & document production support; basic troubleshooting and printing tasks.
• Facilities & vendor coordination; escort on-site and verify work completion.
• Onboarding & offboarding support; workspace prep and equipment handling.
• Daily operations and emergency support; meal pickups and wardenship.
• Training, improvement & team contribution; proactivity and collaboration.

Skills

Office operations

Communication

Team collaboration

Problem solving

Supervision (limited)

Tools

MS Word

Excel

Outlook

Job description

JB&B, a leading MEP engineering firm now part of Trinity, seeks an Operations Assistant to support daily office needs in New York. You will help with mailroom and shipping, office setups, furniture moves and basic maintenance, plus AV support and onboarding/offboarding tasks.

The role requires effective communication, initiative, and the ability to escalate issues appropriately, while collaborating with engineers and vendors to keep operations running smoothly.