Hybrid Omnichannel Program Manager — B2B Ecommerce

Lenovo; North Carolina; Hybrid; USD 110,000 - 160,000; Full time

Job summary

Lenovo Pro Enterprise Pro (B2B) has emerged as Lenovo’s premier direct eCommerce and loyalty program for businesses of all sizes. The Global Omnichannel Program Manager will build and scale programs that expand reach, improve the customer journey, and increase Lenovo direct share, while understanding how customers buy VAR, mid-market, retail, digital, and sales-assisted experiences.

The role reports to the Director of Enterprise Pro and works with the Lenovo Pro team.

Qualifications

• 5+ years of Omnichannel Programs experience.
• 8+ years of B2B eCommerce program mgmt, Merchandising, and Marketing.
• Bachelor’s degree in Business, program mgmt, marketing or related field.

Responsibilities

• Understand how B2B customers buy technology products and solutions.
• Develop strategies and programs to adopt direct B2B eCommerce solutions.
• Create experiences directing customers from multiple entry points to the appropriate level of service.

Skills

Omnichannel programs

B2B eCommerce

Bachelor's degree

Education

Bachelor's degree

Tools

Excel

MS Dynamics

PowerPoint

BI tools

MS Office Suite

Job description

Lenovo Pro Enterprise Pro (B2B) has emerged as Lenovo’s premier direct eCommerce and loyalty program for businesses of all sizes. The Global Omnichannel Program Manager will build and scale programs that expand reach, improve the customer journey, and increase Lenovo direct share, while understanding how customers buy VAR, mid-market, retail, digital, and sales-assisted experiences.

The role reports to the Director of Enterprise Pro and works with the Lenovo Pro team.