Hybrid Omnichannel Program Manager, B2B eCommerce

Lenovo Inc.; Morrisville (NC); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Lenovo in Morrisville, NC is seeking a Global Omnichannel Program Manager to lead direct B2B eCommerce programs and Lenovo Pro initiatives. The role reports to the Director of Enterprise Pro and collaborates with cross-functional teams to expand reach and improve the customer journey.

This hybrid position is onsite 3 days per week and remote for 2 days. Ideal candidates have 5+ years in Omnichannel programs and 8+ years in B2B eCommerce program management with a Bachelor’s degree.

Qualifications

• 5 years of Experience with Omnichannel Programs.
• 8 years of Experience with B2B eCommerce program management, Merchandising, and Marketing.
• Bachelor’s degree in Business, program management, marketing or related field.

Responsibilities

• Deeply understand how B2B customers prefer to buy technology products and solutions.
• Develop new strategies and execute programs that drive the adoption of direct B2B eCommerce solutions.
• Create experiences that smoothly move customers from multiple entry points to the appropriate level of service that meets their business needs, regardless of size of business.
• Build strategies that deepen B2B customer relationships and move them up the value chain as they grow, and their needs evolve.
• Identify growth opportunities to increase customer acquisition, share, conversion, repeat purchase, and lifetime value.
• Capture and scale best practices across Geos, reducing duplication and accelerating adoption of proven approaches.
• Partner with Geo teams to assess local opportunities, prioritize initiatives, and create actionable market playbooks.
• Serve as the cross-functional program lead, aligning stakeholders around customer needs, business priorities, deliverables, and decisions.
• Use customer insights, market data, and program performance to shape strategy and recommend improvements.

Skills

Omnichannel sales

B2B eCommerce

Cross-functional collaboration

Project management

Analytical & quantitative

Data-driven decisions

Excel

PowerPoint

BI tools

MS Office Suite

Education

Bachelor’s degree in Business, program management, marketing or related field

Tools

MS Dynamics

Excel

PowerPoint

BI tools

MS Office Suite

Job description

Lenovo in Morrisville, NC is seeking a Global Omnichannel Program Manager to lead direct B2B eCommerce programs and Lenovo Pro initiatives. The role reports to the Director of Enterprise Pro and collaborates with cross-functional teams to expand reach and improve the customer journey.

This hybrid position is onsite 3 days per week and remote for 2 days. Ideal candidates have 5+ years in Omnichannel programs and 8+ years in B2B eCommerce program management with a Bachelor’s degree.