Senior Program Director – eCommerce

Intercast Staffing Ltd.; United States; Hybrid; USD 140,000 - 200,000; Full time

Job summary

Intercast Staffing Ltd. in the Washington DC-Baltimore Area is seeking a senior program leader to drive large-scale eCommerce and omnichannel transformation initiatives across business and technology workstreams, aligning stakeholders and delivering measurable outcomes.

You will partner with executives across technology, digital, operations, supply chain, stores, merchandising, and customer experience, manage risks, and ensure organizational readiness for change while navigating complex

Responsibilities

• Lead end-to-end eCommerce and omnichannel transformation programs across multiple business and technology workstreams.
• Develop and govern integrated roadmaps, critical paths, delivery plans, and executive governance frameworks.
• Partner with senior executives across technology, digital, operations, supply chain, stores, merchandising, and customer experience.
• Drive program execution, mitigate delivery risks, manage complex vendor ecosystems, and drive change readiness.

Job description

Lead large-scale enterprise eCommerce and omnichannel transformation programs, driving alignment across business, technology, digital product, operations, and customer experience. This role requires a strategic leader who can navigate complex dependencies, accelerate decisions, and ensure successful delivery of high-impact initiatives.

• Lead end-to-end eCommerce and omnichannel transformation programs across multiple business and technology workstreams.
• Develop and govern integrated roadmaps, critical paths, delivery plans, and executive governance frameworks.
• Partner with senior executives and cross-functional leaders across technology, digital, operations, supply chain, stores, merchandising, and customer experience.
• Drive program execution, mitigate delivery risks, manage complex vendor ecosystems, and ensure organizational readiness for change.

Washington DC-Baltimore Area (Hybrid) / Contract