Hybrid Office Operations Specialist

jbb; New York (NY); Hybrid; USD 41,000 - 44,000; Full time

Benefits offered by this job

Hybrid workplace

401k + stock options

PTO and volunteer program

JB&B University training

Job summary

JB&B is seeking a proactive Operations Assistant to support daily office functionality, including mailroom, shipping, and conference room setups in a hybrid New York office. You will assist with furniture moves, basic maintenance, AV support, onboarding/offboarding logistics, and coordination with building engineers and vendors.

The ideal candidate has 1–2 years in office operations, strong communication, problem-solving skills, and proficiency with Word, Excel, and Outlook.

Qualifications

• 1–2 years of related experience in office operations, facilities, mailroom, shipping, or a similar support environment.
• Comfortable operating and performing basic troubleshooting for standard office equipment, including copiers, scanners, and printers.
• Strong interpersonal, communication, relationship-building, analytical, and problem-solving skills.
• Collaborative, dependable, detail-oriented, and able to complete tasks with limited supervision.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Willingness to learn new skills and take on a variety of hands-on operational responsibilities
• Takes an entrepreneurial, solutions-oriented approach to problem-solving and improvement.
• Takes ownership of assigned work, follows through on commitments, and works effectively with limited supervision.
• Actively seeks feedback and applies it to strengthen performance and support continued development.

Responsibilities

• Facilities Maintenance & Repairs: Performs routine office maintenance and minor repairs, addresses straightforward issues within their training and ability, and escalates complex or specialized needs appropriately.
• Furniture, Moves & Office Setup: Assembles, relocates, and adjusts furniture and equipment; sets up meeting spaces; supports workstation moves and reconfigurations; and helps maintain accurate NYC floor plans.
• Office Cleanouts & Organization: Completes office cleanouts, organizes materials, breaks down boxes, and transports furniture, equipment, and unwanted items to storage, recycling, or disposal areas in accordance with building procedures.
• Mailroom, Shipping & Messenger Services: Processes incoming and outgoing packages and coordinates FedEx, courier, interoffice, tri-state messenger, and time-sensitive pickup and delivery requests.
• AV & Document Production Support: Provides backup AV room setups, health checks, and first-level troubleshooting, along with printing, scanning, binding, document assembly, and basic printer support.
• Facilities & Vendor Coordination: Supports building engineers, vendors, and service providers by coordinating access, escorting them on-site, assisting when appropriate, reporting status, and confirming assigned work is completed.
• Onboarding & Offboarding: Supports workspace preparation, equipment handling, and other physical logistics for employee onboarding and offboarding.
• Daily Operations & Emergency Support: Handles partner lunch pickups and deliveries, serves as an emergency response Warden, and completes other routine physical and operational tasks and projects as assigned.
• Training, Improvement & Team Contribution: Builds operational skills by working with Office Operations, building engineers, vendors, and service providers; recommends practical improvements; and contributes to team goals as needed.

Tools

Microsoft Word

Excel

Outlook

Job description

JB&B is seeking a proactive Operations Assistant to support daily office functionality, including mailroom, shipping, and conference room setups in a hybrid New York office. You will assist with furniture moves, basic maintenance, AV support, onboarding/offboarding logistics, and coordination with building engineers and vendors.

The ideal candidate has 1–2 years in office operations, strong communication, problem-solving skills, and proficiency with Word, Excel, and Outlook.