Operations Assistant

Jaros, Baum & Bolles (JB&B); New York (NY); Hybrid; USD 41,000 - 44,000; Full time

Benefits offered by this job

Hybrid work model

401k match and stock options

PTO, volunteer program and ERGs

JB&B University training

Job summary

Jaros, Baum & Bolles (JB&B) seeks an Operations Assistant to support office readiness, mailroom, AV, and on-site maintenance in a hybrid New York office. You’ll work with building engineers, vendors, and staff to ensure smooth daily operations and timely moves.

The role emphasizes hands-on problem solving, effective communication, and a willingness to expand operational knowledge across facilities tasks. A collaborative, proactive approach is valued.

Qualifications

• 1–2 years in office operations, facilities, mailroom, or similar.
• Experience with mailroom, shipping, or on-site support.
• Strong communication and problem-solving abilities.
• Collaborative, dependable, and able to work with limited supervision.
• Proficiency in MS Word, Excel, and Outlook.
• Willingness to learn and take on hands-on responsibilities.
• Entrepreneurial, solutions-oriented approach.

Responsibilities

• Facilities Maintenance & Repairs: perform routine maintenance and minor repairs.
• Furniture, Moves & Office Setup: assemble, relocate and adjust furniture and spaces.
• Office Cleanouts & Organization: manage cleanouts and organizing materials.
• Mailroom, Shipping & Messenger: process packages and coordinate deliveries.
• AV & Document Production Support: basic AV setups and printing needs.
• Facilities & Vendor Coordination: assist engineers and service providers on-site.
• Onboarding & Offboarding: support workspace prep and logistics.
• Daily Operations & Emergency Support: handle routine tasks and emergencies.
• Training, Improvement & Team Contribution: learn, improve, and contribute.

Skills

Office operations

Facilities

Mailroom & shipping

Troubleshooting equipment

Interpersonal skills

Problem solving

MS Office (Word/Excel/Outlook)

Tools

Copiers & printers

Scanners

AV equipment

Job description

Join JB&B and shape the future of the built environment!

Founded in 1915, Jaros, Baum & Bolles has been a pillar of engineering innovation in New York City for over a century. Specializing in mechanical, electrical, plumbing (MEP), JB&B has contributed to some of the most iconic buildings.

In October 2025, JB&B joined forces with Trinity Consultants, a global consulting firm focused on the natural and built environments. JB&B now operates within Trinity’s Built Environment division, combining its deep expertise in high-performance building systems with Trinity’s strengths in acoustic design, facility operations, commissioning, and technology strategy.

This strategic merger expands JB&B’s capabilities and offers employees:

• Access to a broader portfolio of international projects and clients
• Enhanced career mobility across Trinity’s global network
• Interdisciplinary collaboration with experts in sustainability, environmental science, and digital infrastructure

About The Role:

We are seeking a proactive, dependable, and resourceful Operations Assistant to support the daily functionality and readiness of our office. In this hands‑on role, you will assist with mailroom and shipping services, office and conference room setups, furniture assembly and moves, basic maintenance and repairs, document production, AV and event support, onboarding and offboarding logistics, and other operational needs. The ideal candidate communicates effectively, uses sound judgment and initiative to resolve routine issues within their training and ability, escalates complex or specialized matters appropriately, supports building engineers and vendors on‑site, and is eager to expand their operational knowledge over time.

Key Responsibilities:

• Facilities Maintenance & Repairs: Performs routine office maintenance and minor repairs, addresses straightforward issues within their training and ability, and escalates complex or specialized needs appropriately.
• Furniture, Moves & Office Setup: Assembles, relocates, and adjusts furniture and equipment; sets up meeting spaces; supports workstation moves and reconfigurations; and helps maintain accurate NYC floor plans.
• Office Cleanouts & Organization: Completes office cleanouts, organizes materials, breaks down boxes, and transports furniture, equipment, and unwanted items to storage, recycling, or disposal areas in accordance with building procedures.
• Mailroom, Shipping & Messenger Services: Processes incoming and outgoing packages and coordinates FedEx, courier, interoffice, tri-state messenger, and time-sensitive pickup and delivery requests.
• AV & Document Production Support: Provides backup AV room setups, health checks, and first-level troubleshooting, along with printing, scanning, binding, document assembly, and basic printer support.
• Facilities & Vendor Coordination: Supports building engineers, vendors, and service providers by coordinating access, escorting them on‑site, assisting when appropriate, reporting status, and confirming assigned work is completed.
• Onboarding & Offboarding: Supports workspace preparation, equipment handling, and other physical logistics for employee onboarding and offboarding.
• Daily Operations & Emergency Support: Handles partner lunch pickups and deliveries, serves as an emergency response Warden, and completes other routine physical and operational tasks and projects as assigned.
• Training, Improvement & Team Contribution: Builds operational skills by working with Office Operations, building engineers, vendors, and service providers; recommends practical improvements; and contributes to team goals as needed.

Minimum Qualifications:

• 1–2 years of related experience in office operations, facilities, mailroom, shipping, or a similar support environment.
• Comfortable operating and performing basic troubleshooting for standard office equipment, including copiers, scanners, and printers.
• Strong interpersonal, communication, relationship‑building, analytical, and problem‑solving skills.
• Collaborative, dependable, detail‑oriented, and able to complete tasks with limited supervision.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Willingness to learn new skills and take on a variety of hands‑on operational responsibilities
• Takes an entrepreneurial, solutions‑oriented approach to problem‑solving and improvement.
• Takes ownership of assigned work, follows through on commitments, and works effectively with limited supervision.
• Actively seeks feedback and applies it to strengthen performance and support continued development.

Why Work at JB&B?

• Legacy + Innovation: Our company blends a rich history with forward‑thinking design, including smart building systems and deep carbon reduction strategies.
• Collaborative Culture: With over 400 professionals, our company fosters mentorship, teamwork, and continuous learning.
• Global Impact: Now part of Trinity, our company offers opportunities to work on transformative projects across commercial, healthcare, aviation, life sciences, and data center sectors.
• Multiple office locations: New York, Boston and Philadelphia.

What We Offer

• Hybrid workplace offering the flexibility to work both from home and the office
• Comprehensive benefits package including 401k employer match and stock options
• Paid time off (PTO), volunteer program and employee resource groups
• Training and professional development courses through JB&B University

Estimated compensation range:

$30/hr - $32hr (This is a non‑exempt role, overtime eligible)

Jaros, Baum & Bolles is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.