Hybrid Office Operations Assistant — Keep the Office Moving

JB&B; New York (NY); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Hybrid work

401k + stock options

PTO & volunteering

Training & development

Job summary

JB&B, a leader in MEP engineering and part of Trinity's Built Environment division in New York, seeks a proactive Operations Assistant to support mailroom, office setups, and daily operations. You will assist with maintenance, AV and event support, onboarding/offboarding, and vendor coordination to keep the office running smoothly.

Ideal candidates have 1–2 years in office operations, strong communication and problem-solving skills, and a collaborative mindset.

Qualifications

• 1–2 years of related experience in office operations, facilities, mailroom, shipping, or a similar support environment.
• Comfortable operating and performing basic troubleshooting for standard office equipment, including copiers, scanners, and printers.
• Strong interpersonal, communication, relationship-building, analytical, and problem-solving skills.
• Collaborative, dependable, detail-oriented, and able to complete tasks with limited supervision.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Willingness to learn new skills and take on a variety of hands-on operational responsibilities
• Takes ownership of assigned work, follows through on commitments, and works effectively with limited supervision.

Responsibilities

• Facilities Maintenance & Repairs: Performs routine office maintenance and minor repairs, addresses straightforward issues within their training and ability, and escalates complex or specialized needs appropriately.
• Furniture, Moves & Office Setup: Assembles, relocates, and adjusts furniture and equipment; sets up meeting spaces; supports workstation moves and reconfigurations; and helps maintain accurate NYC floor plans.
• Office Cleanouts & Organization: Completes office cleanouts, organizes materials, breaks down boxes, and transports furniture, equipment, and unwanted items to storage, recycling, or disposal areas in accordance with building procedures.
• Mailroom, Shipping & Messenger Services: Processes incoming and outgoing packages and coordinates FedEx, courier, interoffice, tri-state messenger, and time-sensitive pickup and delivery requests.
• AV & Document Production Support: Provides backup AV room setups, health checks, and first-level troubleshooting, along with printing, scanning, binding, document assembly, and basic printer support.
• Facilities & Vendor Coordination: Supports building engineers, vendors, and service providers by coordinating access, escorting them on-site, assisting when appropriate, reporting status, and confirming assigned work is completed.
• Onboarding & Offboarding: Supports workspace preparation, equipment handling, and other physical logistics for employee onboarding and offboarding.
• Daily Operations & Emergency Support: Handles partner lunch pickups and deliveries, serves as an emergency response Warden, and completes other routine physical and operational tasks and projects as assigned.
• Training, Improvement & Team Contribution: Builds operational skills by working with Office Operations, building engineers, vendors, and service providers; recommends practical improvements; and contributes to team goals as needed.

Skills

Office operations

Communication

Problem solving

Team collaboration

Self supervision

Tools

Microsoft Word

Microsoft Excel

Outlook

Copiers/Printers/Scanners

Job description

JB&B, a leader in MEP engineering and part of Trinity's Built Environment division in New York, seeks a proactive Operations Assistant to support mailroom, office setups, and daily operations. You will assist with maintenance, AV and event support, onboarding/offboarding, and vendor coordination to keep the office running smoothly.

Ideal candidates have 1–2 years in office operations, strong communication and problem-solving skills, and a collaborative mindset.