Hybrid Office Coordinator — Front Desk & Operations Lead

Oakland Family Services; Pontiac (MI); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Dental & vision

Flexible Spending Accounts

Retirement plan

Paid time off

Holidays

Professional development

Employee assistance

Hybrid/remote options

Onboarding & training

Job summary

Oakland Family Services is seeking an Office Coordinator to support clerical operations across the agency. The role oversees client registration, scheduling, and records, reporting to the Supervisor of Clerical Operations.

Ideal candidates bring 3–5 years of front-office experience, strong customer service, and HIPAA knowledge, with proficient Microsoft Office skills for daily tasks and documentation.

Qualifications

• High School diploma or equivalent; proficient in Microsoft Office.
• 3–5 years front office experience in a medical/clinical setting.
• Strong customer service abilities and HIPAA understanding.

Responsibilities

• Plan and organize daily, weekly, and monthly clerical tasks.
• Manage client appointments, receptions, and records.
• Process copays, payments, receipts, and deposits.
• Maintain reports and staff schedules.
• Provide front desk coverage 8:45 AM–5:00 PM, with possible evening hours.
• Assist in managing supplies and equipment.

Skills

Front office experience

Customer service

Microsoft Office

HIPAA knowledge

Communication skills

Education

High School diploma

Tools

Microsoft Office

Job description

Oakland Family Services is seeking an Office Coordinator to support clerical operations across the agency. The role oversees client registration, scheduling, and records, reporting to the Supervisor of Clerical Operations.

Ideal candidates bring 3–5 years of front-office experience, strong customer service, and HIPAA knowledge, with proficient Microsoft Office skills for daily tasks and documentation.