Clinic Operations Assistant: Front Desk & Admin Pro

The Hume Center; Pleasanton (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Competitive retirement plan

Job summary

The Hume Center in Pleasanton seeks a Clinic Operations Assistant (COA) to provide operational and administrative support for daily clinic functions. You will coordinate scheduling, manage records, assist with billing and insurance tasks, and maintain a welcoming front desk environment for clients and staff.

Ideal candidates have 3+ years of administrative or front-office experience in healthcare, strong Microsoft Office/Google Workspace skills, and the ability to work onsite Monday–Friday with

Qualifications

• Three years of admin support or front-office experience, preferably in healthcare.
• Scheduling, client reception, records management, and confidential data handling.
• Proficiency with Microsoft Office, Google Workspace, scheduling systems, and EHR.
• Strong organization, communication, and customer-service skills.
• Ability to work independently and in a fast-paced clinic.

Responsibilities

• Coordinate outpatient scheduling based on clinician availability and treatment plans.
• Greet clients, check in, provide general information, and maintain the waiting area.
• Organize and maintain client medical records and process record requests.
• Enter data into agency databases and assist with program reporting.
• Verify insurance eligibility and assist with service authorizations.
• Manage clinic opening/closing, supplies, and office infrastructure.
• Facilitate communication among clinicians, clients, and admin staff.
• Support safety, emergencies, and cross-site coordination as needed.

Skills

Scheduling coordination

Records management

Customer service

Office administration

Data entry

Confidentiality

Communication

Team collaboration

Problem-solving

Independent work

Education

Associate degree (preferred)

Tools

InSync

Electronic health records

Job description

The Hume Center in Pleasanton seeks a Clinic Operations Assistant (COA) to provide operational and administrative support for daily clinic functions. You will coordinate scheduling, manage records, assist with billing and insurance tasks, and maintain a welcoming front desk environment for clients and staff.

Ideal candidates have 3+ years of administrative or front-office experience in healthcare, strong Microsoft Office/Google Workspace skills, and the ability to work onsite Monday–Friday with