Hybrid Office Assistant – Public Safety Admin

State of Connecticut; Waterbury (CT); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Professional growth opportunities

Healthy work-life balance

Job summary

The State of Connecticut, Board of Pardons and Paroles is seeking an Office Assistant in Waterbury, CT. You will handle general clerical tasks, background checks, docket coordination, and phone duties across divisions, contributing to a smooth workflow.

This hybrid, full-time role runs 8:00 AM to 4:30 PM, Monday through Friday, with opportunities for professional growth and a healthy work/life balance. Experience with office software and multitasking is valued.

Qualifications

• Two (2) years of general clerical work experience.
• College training may substitute for general experience at 15 semester hours per half year, up to 2 years.

Responsibilities

• Run background checks for orientation and learn docket process for Hearing Division and Pardons Unit.
• Coordinate commutation application process and Pardons Unit phone calls regarding applications and statuses.
• Answer Hearings Division phone calls regarding parole hearing process and case statuses.
• Answer Interstate Unit phone calls regarding interstate compact process.
• Assist with evidence distribution for the Revocation Unit and respond to inquiries regarding revocation and rescission processes.
• Typing, filing, correspondence, and routine report writing as assigned.
• Maintain calendars and initiate recurring work or special clerical projects accordingly.

Skills

General clerical work

Typing

Interpersonal skills

Oral and written communication

Office equipment operation

Education

High school diploma or GED

Tools

Microsoft Office

TEAMS scheduling

CORE-CT

Job description

The State of Connecticut, Board of Pardons and Paroles is seeking an Office Assistant in Waterbury, CT. You will handle general clerical tasks, background checks, docket coordination, and phone duties across divisions, contributing to a smooth workflow.

This hybrid, full-time role runs 8:00 AM to 4:30 PM, Monday through Friday, with opportunities for professional growth and a healthy work/life balance. Experience with office software and multitasking is valued.