Hybrid National Client Advocate, Insurance Solutions

WTW; Philadelphia (Philadelphia County); Hybride; USD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health and Welfare Benefits

Leave Benefits

Retirement Benefits

Hybrid work model

Résumé du poste

Willis Towers Watson (WTW) invites applicants for a Client Advocate role focused on Specialty Accounts on a national basis. The position emphasizes maintaining client relationships, responding to RFPs, and developing innovative solutions while leveraging WTW resources for tailored client needs.

The role requires extensive experience in commercial P&C, strong negotiation and communication skills, and the ability to manage complex projects.

Qualifications

• 8+ years of commercial Property & Casualty experience in a client-facing role, with construction industry experience strongly preferred.
• Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation
• Ability to interpret, analyze, and present analytical models
• Relationship Management skills: able to leverage internal and external relationships to bring resources and assets tailored to client needs; ability to drive conflict resolution
• Negotiation skills: ability to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals and mitigate damage to client relationships
• Business Acumen; knowledge of strategy, tactics, and solutions for the client or marketplace
• Knowledge of commercial insurance renewal end-to-end process, steps and owners
• Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
• Excellent project management skills: end-to-end oversight of large, complex projects
• Advocates for change; leads key work areas and collaborates with others

Responsabilités

• Maintain client relationships and respond to RFPs and pitches.
• Assist in developing innovative solutions for client accounts.
• Support placement of specialty accounts on a national basis with insurers.
• Collaborate with Head of Client Advocacy on training needs, KPIs, and process improvements.

Connaissances

Relationship management

Negotiation

Business acumen

Project management

Verbal and written communication

Problem solving

Intellectual curiosity

Microsoft Office

Outils

Microsoft Office

Description du poste

Willis Towers Watson (WTW) invites applicants for a Client Advocate role focused on Specialty Accounts on a national basis. The position emphasizes maintaining client relationships, responding to RFPs, and developing innovative solutions while leveraging WTW resources for tailored client needs.

The role requires extensive experience in commercial P&C, strong negotiation and communication skills, and the ability to manage complex projects.