Hybrid MSP System Engineer - Cloud, Networking & Support

GadellNet Consulting Services, LLC.; Greenwood Village (CO); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid time off including parental leave

Flexible work environment

401k and employer matching

Job summary

GadellNet Consulting Services, LLC. is seeking a skilled Technical Support Engineer to maintain and upgrade client infrastructures while delivering outstanding customer service. The ideal candidate will have at least 3 years of experience and will work in a hybrid model combining remote and in-office days. Responsibilities include troubleshooting technical issues, documenting workflows, and meeting KPIs as part of a supportive and growth-oriented team. Benefits include health insurance, flexible work options, and a 401k with employer matching.

Qualifications

• At least 3 years of experience working as a System Engineer.
• Experience troubleshooting and supporting desktop and server systems.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain, troubleshoot, and upgrade client infrastructure.
• Provide advanced technical support to clients.
• Collaborate with clients to resolve issues.

Skills

Desktop systems up to Windows 11

Server systems up to Windows Server 2025

Microsoft 365 Admin Center

VoIP Systems

Networking

Analytical and problem-solving skills

Education

Degree in computer science or equivalent experience

Tools

ConnectWise

Datto RMM

Microsoft Office Suite

Job description

GadellNet Consulting Services, LLC. is seeking a skilled Technical Support Engineer to maintain and upgrade client infrastructures while delivering outstanding customer service. The ideal candidate will have at least 3 years of experience and will work in a hybrid model combining remote and in-office days. Responsibilities include troubleshooting technical issues, documenting workflows, and meeting KPIs as part of a supportive and growth-oriented team. Benefits include health insurance, flexible work options, and a 401k with employer matching.