Hybrid Medication Support Coordinator

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 47,000 - 58,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is hiring a Medication Support Coordinator for a hybrid role, requiring on-site presence 2-3 days per week at the Phyllis Jen Center in Boston.

The position involves DME processing, patient financial discussions, and assisting with prior authorizations. Qualified applicants will have 1-2 years of medical office or hospital experience, familiarity with EMR systems, and strong communication skills.

Qualifications

• 1-2 years in Medical Office/Hospital/Managed Care environments.
• Experience with EMR systems and Outlook preferred.
• Knowledge of DME and insurance coverage processes a plus.

Responsibilities

• Durable Medical Equipment (DME) management, CI with CN/NI to meet payer rules.
• Coordinate with providers and patients to explain benefits and costs.
• Process prior authorizations and respond to coverage inquiries and appeals.

Skills

Medical office experience

EMR experience

Communication skills

Insurance/Medicare knowledge

Outlook

Education

High School Diploma or Equivalent

Tools

Outlook

Job description

The Brigham and Women's Hospital, Inc. is hiring a Medication Support Coordinator for a hybrid role, requiring on-site presence 2-3 days per week at the Phyllis Jen Center in Boston.

The position involves DME processing, patient financial discussions, and assisting with prior authorizations. Qualified applicants will have 1-2 years of medical office or hospital experience, familiarity with EMR systems, and strong communication skills.