Remote Medication Access Coordinator

0100 Mass General Brigham Incorporated; Massachusetts; Remote; USD 31,000 - 38,000; Full time

Job summary

Mass General Brigham Incorporated seeks a detail-oriented team member to support medication management in clinical operations. You will process renewals, review requests, and assist prescribers with prior authorizations while ensuring accuracy and compliance.

The role involves communicating with patients and providers, transmitting prescription information when needed, and helping navigate medication access and insurance procedures in a fast-paced health system.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years medical office, hospital, or managed care experience.
• 1–2 years medication administration or pharmacy experience.
• Experience with EMR systems and Microsoft Outlook preferred.

Responsibilities

• Supports the clinic by assisting with patient medication management.
• Receives, reviews, and facilitates requests for medication renewals.
• Reviews requests according to established guidelines, enters pending requests in the electronic medical record, and routes them to the prescriber for review and signature.
• When electronic prescribing is unavailable, acts as an agent of the provider to transmit prescription information to pharmacies by phone, fax, or paper.
• Serves as a resource for patients regarding prescription access procedures, generic medications, prior authorization requirements, insurance procedures, and other medication-related issues.
• Completes medication prior authorization paperwork or electronic forms for sign‑off by the clinical care team, in collaboration with the patient.

Skills

Medication management

EMR systems

Microsoft Outlook

Education

High School Diploma or equivalent

Tools

EMR systems

Microsoft Outlook

Job description

Mass General Brigham Incorporated seeks a detail-oriented team member to support medication management in clinical operations. You will process renewals, review requests, and assist prescribers with prior authorizations while ensuring accuracy and compliance.

The role involves communicating with patients and providers, transmitting prescription information when needed, and helping navigate medication access and insurance procedures in a fast-paced health system.