Hybrid Medical Assistant: Concierge Front Desk & Support

Nli; Miami (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) Matching

Health, Dental, Vision, Life Insurance

Paid Time Off

Job summary

NuLife Institute in Miami, Downtown, seeks a unique Hybrid Front Desk / Administrative Concierge + Medical Assistant. This role blends luxury patient experience with clinical support, demanding poise, precision, and dual competency across reception and medical tasks.

The successful candidate will greet patients by name, manage data in EHR/CRM, assist providers during procedures, and maintain impeccable front-of-house standards while supporting clinical workflows.

Qualifications

• Dual competency to switch between luxury concierge and clinical tasks
• Polished appearance and confident, controlled communication
• Situational awareness to read rooms and anticipate needs
• Ability to manage multiple patients, providers and tasks without errors

Responsibilities

• Greet patients by name and manage front-desk flow
• Enter and manage patient data in EHR/CRM with accuracy
• Create and manage lab requisitions and documentation
• Prepare exam rooms and assist providers during procedures
• Perform venipuncture, injections, IV prep, and urinalysis
• Upload and maintain laboratory results in patient records

Skills

Dual Competency

Presence & Professionalism

Situational Awareness

Precision Under Pressure

Ownership Mentality

Detail Orientation

Bilingual English/Spanish

Education

Medical Assistant Certification (Required)

Graduate of accredited MA program

CPR Certification

Paramedic or military medical training (optional)

Tools

EHR/CRM systems experience

Job description

NuLife Institute in Miami, Downtown, seeks a unique Hybrid Front Desk / Administrative Concierge + Medical Assistant. This role blends luxury patient experience with clinical support, demanding poise, precision, and dual competency across reception and medical tasks.

The successful candidate will greet patients by name, manage data in EHR/CRM, assist providers during procedures, and maintain impeccable front-of-house standards while supporting clinical workflows.