Hybrid Logistics Team Lead — Coaching & Quality

FedEx Logistics; South San Francisco (CA); Hybrid; USD 44,000 - 67,000; Full time

Job summary

FedEx Logistics in California is hiring a team lead to assign and guide work, train staff, and resolve complex issues while maintaining service quality. You will manage day-to-day activities and support colleagues and customers across functions.

The role requires a high school diploma and at least 3 years of business experience, including brokerage exposure. This is a hybrid position based in South San Francisco, CA, with a focus on productivity and customer satisfaction.

Qualifications

• Strong communication, multitasking, and organizational skills.
• Ability to maintain strong working relationships with both internal and external customers.
• Ability to train and motivate team members to ensure high productivity.

Responsibilities

• Assigns work activities based on team members' skill levels and provides guidance.
• Performs quality audits of completed activities and arranges training based on results.
• Compiles data and completes daily, weekly and monthly reports to track quality goals.
• Maintains workflow and productivity by coordinating with other departments and managers.
• Offers recommendations to improve workflow and results and provides training as needed.

Skills

Communication

Multitasking

Organizational skills

Customer relationships

Education

High school diploma/GED

Job description

FedEx Logistics in California is hiring a team lead to assign and guide work, train staff, and resolve complex issues while maintaining service quality. You will manage day-to-day activities and support colleagues and customers across functions.

The role requires a high school diploma and at least 3 years of business experience, including brokerage exposure. This is a hybrid position based in South San Francisco, CA, with a focus on productivity and customer satisfaction.