Hybrid Team Lead: Workflow Coach & Quality Guardian

FedEx Group; South San Francisco (CA); Hybrid; USD 44,000 - 67,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in South San Francisco, CA, seeks a team coordinator to assign activities, guide team members, and train staff to resolve complex issues while maintaining outstanding customer service. You will direct day-to-day tasks, audit work quality, and report on productivity to improve workflow and outcomes.

The role emphasizes strong communication, multitasking, and relationship-building with internal and external customers, with a focus on timely, accurate results in a hybrid work

Qualifications

• High school diploma or GED.
• Minimum 3 years business experience, 6 months in brokerage-related environment.
• Strong communication, multitasking, and organizational skills.

Responsibilities

• Assigns work activities based on team members' skill levels.
• Provides direction and training to team members on issues and processes.
• Reviews errors and arranges training to improve performance.
• Maintains flow of work between departments and compiles productivity reports.
• Identifies problems with productivity and recommends improvements.

Skills

Strong communication

Multitasking

Organizational skills

Team training

Education

High school diploma/GED

Job description

FedEx Logistics in South San Francisco, CA, seeks a team coordinator to assign activities, guide team members, and train staff to resolve complex issues while maintaining outstanding customer service. You will direct day-to-day tasks, audit work quality, and report on productivity to improve workflow and outcomes.

The role emphasizes strong communication, multitasking, and relationship-building with internal and external customers, with a focus on timely, accurate results in a hybrid work