Hybrid Logistics Coordinator: Dispatch & Tracking Pro

Ruan Transportation Management Systems; Des Moines (IA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Ruan Transportation Management Systems in Des Moines, IA is seeking a Logistics Coordinator to support the Brokerage Team. This hybrid role combines on-site dispatching with remote work, Monday to Friday, Day shift, to help meet service expectations through proactive communication and tracking.

You will dispatch with drivers, track shipments, and respond to customer status emails. You’ll monitor detention and track-and-trace platforms (Macro Point, 4Kites, Trucker Tools) to ensure driver

Qualifications

• Experience in logistics coordination or dispatching.
• Familiarity with track-and-trace platforms.

Responsibilities

• Dispatch with drivers and communicate deviations from plan.
• Track pickups, in-transit, and deliveries; enter data timely.
• Respond to customer status emails and provide updates.
• Monitor detention and track-and-trace platform compliance to ensure service quality.

Skills

Dispatching

Track & Trace

Customer communication

Attention to detail

Tools

Macro Point

4Kites

Trucker Tools

Job description

Ruan Transportation Management Systems in Des Moines, IA is seeking a Logistics Coordinator to support the Brokerage Team. This hybrid role combines on-site dispatching with remote work, Monday to Friday, Day shift, to help meet service expectations through proactive communication and tracking.

You will dispatch with drivers, track shipments, and respond to customer status emails. You’ll monitor detention and track-and-trace platforms (Macro Point, 4Kites, Trucker Tools) to ensure driver