Hybrid Transportation Coordinator for Shipments & Customers

Ruan; Des Moines (IA); Hybride; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Disability

Life Insurance

401k

Paid Time Off

Résumé du poste

Ruan is seeking a dispatcher in Des Moines, IA, with a hybrid work model combining on-site at the Ruan Campus downtown Des Moines and remote work. The role runs Monday through Friday, coordinating shipments for a contractual customer with established providers.

You will manage carrier relationships, monitor safety and delivery performance, and communicate across teams to meet service commitments and improve profitability.

Qualifications

• Knowledge of DOT rules and regulations.
• Strong computer skills including MS Office and transportation software.
• Ability to organize and prioritize multi-task workloads.
• Excellent customer service and relationship-building abilities.
• Strong verbal and written communication; able to communicate with diverse groups.

Responsabilités

• Coordinate, assign and manage shipments for a contractual customer using established providers.
• Develop and manage the business relationship to meet service expectations and hours of operations.
• Coordinate shipments via carrier base and route guides to ensure capacity.
• Monitor shipments for safe, timely delivery and compliance with regulations and company policies.
• Serve as liaison between customer and providers; address inquiries and resolve issues promptly.
• Build relationships with co-workers and other operations to leverage capacity and profitability.
• Pursue carriers to understand capabilities, equipment types, and service areas.
• Create and analyze KPI reporting focused on efficiency and improvements.
• Perform other duties and special projects as required.

Formation

Bachelor's Degree or equivalent in Logistics/Transportation/Business

Outils

MS Office Suite

Transportation software

Description du poste

Ruan is seeking a dispatcher in Des Moines, IA, with a hybrid work model combining on-site at the Ruan Campus downtown Des Moines and remote work. The role runs Monday through Friday, coordinating shipments for a contractual customer with established providers.

You will manage carrier relationships, monitor safety and delivery performance, and communicate across teams to meet service commitments and improve profitability.