Hybrid LOA & Benefits Administrator

Lucky Strike Entertainment; Mechanicsville (VA); Hybrid; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program

Job summary

Lucky Strike Entertainment in Mechanicsville, VA has an opening for a Benefits Administrator – LOA to coordinate leave-of-absence processes, maintain records, and ensure timely communications across associates, HR, payroll, and third-party administrators.

You will handle documentation, update systems such as WFM, UKG Pro, and Reliance Matrix, and safeguard confidential information while supporting audits and benefits communications during leave.

Qualifications

• Experience supporting Leave of Absence administration or employee benefits in an administrative capacity.
• Experience coordinating with third-party leave administrators or insurance vendors.
• Strong attention to detail with excellent organizational and recordkeeping skills.
• Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
• Excellent written and verbal communication skills with a customer service mindset.
• Experience with HRIS platforms, preferably WFM, UKG Pro, and Reliance Matrix; proficiency in Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Coordinate administrative processing of employee leaves from initial notification through return to work.
• Maintain accurate leave records and documentation in WFM, UKG Pro, and Reliance Matrix.
• Serve as primary point of contact for leave-related communications between associates, HR, center management, payroll, and third-party administrators.
• Process leave documentation, update leave statuses and return-to-work dates, and reconcile reports to ensure data accuracy.
• Track leave-related pay information for payroll and generate leave data/metrics for management as needed.
• Coordinate benefit-related communications during leave (premiums, required notices) and assist with related billing, invoicing, and health/life/disability updates.
• Maintain confidentiality when handling sensitive employee and medical information; support internal audits with complete, accurate records.

Skills

Leave of Absence experience

Third-party admin coordination

Attention to detail

Multitasking

Communication skills

HRIS proficiency

Tools

WFM

UKG Pro

Reliance Matrix

Microsoft Office

Job description

Lucky Strike Entertainment in Mechanicsville, VA has an opening for a Benefits Administrator – LOA to coordinate leave-of-absence processes, maintain records, and ensure timely communications across associates, HR, payroll, and third-party administrators.

You will handle documentation, update systems such as WFM, UKG Pro, and Reliance Matrix, and safeguard confidential information while supporting audits and benefits communications during leave.